Clarity in an organization means that everyone is free of confusion. There is are clear expectations of how work needs to be completed, to what quantity in a time period, and to what quality. Clarity assures those completing the work have reduced stress.

Confidence in an organization means that everyone is free of doubt. Doubt results in poor decision making because no decision is made. Organizational leadership in a requisite organization empower their teams to make confident decisions.

Trust is the magical ingredient in an organization. It is the two-way street where leaders trust the execution of their teams and teams trust their leaders to support them along the way in operations management.