Where is your attention?
Structured Operations with Trellis Tools allows you to focus on your your strengths and vision.
At Aligned Operations, we believe that every person deserves to do fulfilling work in and organization that provides
clarity, confidence, and trust.
So how can you create an organization with clarity, confidence and trust?
So how can you create an organization with clarity, confidence and trust?
Elliot Jacques suggested...“The most far reaching, dramatic and rapid changes in behavior of individuals in an organization can be achieved by changes in the organization – both in structure and in managerial leadership practices.”
Foundational Practices
An Integrated Solution for Operations.
We’ve identified six core practices of Knowledge Management that will get all of members of your organization on the same page. These practices become the foundation of your organization’s operation's platform. We then developed a unique, integrated, single-source-of-truth approach to the implementation and management of these practices.
Task Inventory
It all starts with The Task Inventory – The Task Inventory becomes the basis of the other 5 practices.
The Task Inventory not only allows you to account for all of the complexities of running a business, but it also provides the framework for the business to evolve and grow.
SOP Documentation
Though most business owners know Documentation has value, it seldom gets done. Proper documentation provides clarity around the “How” part of work execution. The dissection of Tasks into Steps and Instructions becomes the Department’s Standard Operating Procedures, and the Task Inventory becomes the Documentation Library.
Role Descriptions
Role Descriptions often get created as part of the hiring process, but they typically stop there. Role Descriptions can provide clarity to each member of the team as to their responsibilities and expectations. The role description, along with Standard Operating Procedures later becomes the basis for Competency Development
Competency Development
The benefits of Competency Development are expanding capability and ultimately increased capacity. A sound competency development solution provides clarity around who is capable of doing what. The end result of Competency Development is consistency in delivery which results in satisfied clients.
Performance Monitoring
Are we on the right track? Should we pivot?. Are we meeting our goals? The task inventory becomes the basis for Performance Monitoring. We can look to the tasks organized into the Work Breakdown Structure as the basis for creating Leading and Lagging Performance Indicators.
Continuous Improvement
Small Businesses have limited Resources. So, how should we prioritize these limited resources toward change in the organization. What is the path that gives you the best chance to succeed? The task inventory can be used to determine constraints or bottlenecks that are on this path...or Strategic Plan.
Organizational Hierarchy
There are three fundamental layers in every successful organization:
What Our Clients Think of Us
As a new manager at a young and growing business, tasks and responsibilities are not always clearly defined. Working with the Trellis Tools program has drastically changed the nature of my managerial duties. The software provides a unique way of outlining organizational structure, and allowed me to develop the key areas of my department in a clear and concise manner. The software has shown clear benefits in everything from executing my day to day tasks to effective training of new employees. Furthermore, Trellis Tools offers exceptional opportunities for strategic planning, with specific areas for tracking the development of my departmental goals. Ambiguity has been removed from my daily tasks, and has resulted in my department and our company as a whole becoming an efficient, well-oiled machine.
Ty Gilbert, Internal Operations Director
Mankato Computer Technology
What Our Clients Think of Us
I Just finishing up some work tonight and wanted to thank you for getting our company organized & efficient. We are grateful. Keep doing what you do.
Brenda Dietrich, Hardline Concrete & Masonry
What Our Clients Think of Us
As the owner of a small business, I know that it can be easy to get stuck in the trap of working in the business without working on the business. Aligned Operations has helped my business grow and evolve over the last several years. The Trellis Tools solution has helped us build a platform to better define what we do, how we do it and what we plan to do next. Trellis Tools ensures that every employee in the company, from the frontline techs to the owner, knows their role, what is expected of them and outlines their performance baselines. The results have been truly transformative; we have succeeded in building a management team that which actually leads and handles day to day functions, freeing me up to focus on growing the company and moving forward. Decisions are made using objective data, sound information and effective, constructive collaboration across all levels of the organization. The result has been not just a more successful company, but a better place to work and thrive. Our meetings are actually meaningful and productive, not just ritualized exercises in futile communication. Most importantly, we have developed and documented the shared values and culture of the organization, allowing us to articulate and strive for future goals that align with a common and established vision for the organization. I would recommend Aligned Operations for any organization that wishes to clarify their goals and truly start moving toward them.
Wes Gilbert, Founder & CEO
Mankato Computer Technology
What Our Clients Think of Us
Prior to working with Kelly & Aligned Operations, we were struggling with the very basics of business, and we were spinning our wheels. Once we understood the Work Breakdown Structure and put it into practice with the help of Trellis Tools, we were able to plan for the future, create standardized procedures, and give accountability to employees. Knowing our strategy for the future has created a calmness in the organization and has put us on track for meeting our long-term goals.
Its simple... If your a creator, a visionary...You need some structure to realize where you and/or your organization could be improved upon. Kelly really made me realize how badly I needed an integrator, or a COO to let me vent all my ideas to and in turn make me focus on the core of our business during this startup. Thanks Kelly!
Jeremy Konecny, Founder
Terra Firma Roasting