The Goal: A Process of Ongoing Improvement 

I recently completed The Goal: A Process of Ongoing Improvement and found it quite fascinating. It was an easy read that was written in a narrative of a fictitious manufacturing company. The primary take away is an introduction to the Theory of Constraints. Organization leaders constantly struggle with the balance between demand and capacity (whether you know it or not). Having a collaborative methodology to evaluation and react to the constant changes on either side of this equation is vital to success. My conclusion is that this book is a good “introduction” to “The Five Focusing Steps”. I’m currently working through how these concepts and steps can be applied in a service based business. I found several YouTube presentations on how it can be used in project based environments.